Choosing a Home Security Alarm System Installer

When you're installing a home security system, it's a good idea to work with a professional. Sure, there are lots of little do-it-yourself security cameras, window monitors, alarms with sirens, etc., but you may sleep better knowing that you have a full-fledged system that is monitored by a professional company.

Burglar alarm installers usually handle lots of electronic security devices (such as home automation systems, home security systems, access-control systems, and maybe even car alarms), so they generally have a sound understanding and a good deal of experience. That's something most DIY types cannot claim.

You will want to shop around for many reasons though. Not all home security companies and installers are equal, and you'll want to check their backgrounds before inviting them into your home.

Always remember that the person who installs your system would have no problem disabling it (or telling someone else how to) at any time down the road.

Even if nothing nefarious is going on, there are lots of things that can go wrong with improperly installed home security systems, so you want an expert, considering your family's safety may be on the line. And a malfunctioning system (for instance, one where the alarms go off for no good reason) can be an irritation to yourself and your neighbors as well.

So here are some things to look for when you are choosing an installer:

  • In the U.S., look for someone who has been certified by the National Alarm Association of America (NAAA) or the National Burglar and Fire Alarm Association (NBFAA). Similar organizations exist in other countries. These organizations have respected certification programs. (The lack of a certificate from one of these organizations doesn't automatically mean an installer is bad, but by choosing one associated with these entities, you are likely to get good quality work.)
  • Choose a company/installer who has been in the business for a while; a five-year or greater work history generally indicates sufficient experience.
  • Check with the Better Business Bureau (BBB) to ensure your potential installer doesn't have any blemishes on record.
  • Some cities and states require licenses for burglar-alarm installation companies, so it's a good idea to call your state/local licensing agencies to find out what's required and then make sure the company you are considering hiring has the right credentials.
  • Some experts recommend choosing an installer who has not only been certified by a national trade associate, such as the ones listed above, but is also a licensed electrician.

    Source: The Complete Book of Home, Site and Office Security